Digital Downloads
Take your epicRIDES on the road with you
wherever your go!
- Get them instantly with a download link!
- Save on shipping costs!
- Guaranteed iTunes compatible!
- Plays full screen in iTunes!
- Play on your TV from your PC or iDevice using some of the Digital Download Accessories shown on this page.
Digital Download FAQ
- What are the quality of Digital Downloads? - Our Digital Downloads have been optimized for iDevices such as the iPhone, iTouch, video iPod. They use the H.264 codec.
- Are Digital Downloads the same quality as your DVDs? - No, our epicRIDES DVDs are of much higher quality then our Digital Downloads. That is because they are optimized for playback on DVD players and wide-screen televisions and Digital Downloads are optimized for iDevices. That said, many of our customers have said that our Digital Downloads look good even on larger televisions.
- How long will it take to download a Digital Download? - DDLs are very large files - between 350 and 750 MB - and as such require a high bandwidth internet connection (DSL, Cable, T1, etc.). Dial-up won't cut it!
- What file format are Digital Downloads? - Our Digital Downloads are .m4v or .mp4 (MPEG-4) digital video files which are guaranteed to be iTunes (PC or Mac) compatible.
- Will Digital Downloads play at full screen? - Yes, Digital Downloads will play at full screen via iTunes.
- Can Digital Downloads be shared on a home network? - Yes. Digital Downloads are compatible with all iTunes functionality including home network sharing.
- Can Digital Downloads be burned to a DVD? - There are ways to burn Digital Downloads (.mp4 files) to a DVD but due to the many variables involved (PC platform, software, etc.) and constantly evolving nature of this area, we don't offer any specific advice here other than you may want to change the extension on your Digital Download file from .m4v to .mp4. We would also add that even though you might be able to make a DVD from our Digital Download, the quality of our original mastered DVD will be better.
- What if I have a problem downloading a Digital Download? - In general, downloading problems often occur because of network and customer computer issues and are not related to our download server. The number of variables would test the most skilled IT technician. Depending on your operating system and configuration something as simple as a screen saver kicking in can stop your download. Different web browsers handle downloads differently as well.
- What is I am still unable to download your Digital Download? - If you are still unable to download your epicRIDES Digital Download you can purchase the DVD instead (and we will refund your original the Digital Download purchase) or you can simply request a refund. The option is yours.
- Note: We provide these tips for customer convenience. We don't provide any support for iTunes, Computrainer, PowerBeam or other third party products.